Returns and Exchanges – Tassel Tales

Orders Placed from 30th October Will be Shipped after Diwali Festival

All Outfits are Made To Order — Ships in 10-12 Business Days

Trusted and Loved by 30 Thousand Families Worldwide

Free Shipping on Orders above 1500

Returns and Exchanges

  • All our products are made to order, thoroughly inspected and carefully packed for you. Thus, we have a No Return policy. we don’t provide return/ refund on any product once sold.
  • All custom made orders are non-returnable
  • International orders are not eligible for returns or exchanges
  • Our detailed size chart on each product page can able you to make a purchase of the appropriate size.
  • Any outfits purchased during sale , discounts, brought with a coupon code are non-refundable, non-exchangeable.
  • Exchange / return not accepted if customer doesn’t like the material or colour of the dress, we suggest the customer to read product description and have a look at all the pictures before ordering. Slight colour variation will be there due to camera resolution and lights.


Refunds will be done in the following below cases:

  • Package lost in transit.
  • In case of damaged or wrong product (please share a clear photo and unboxing video as soon as you receive a package. this information will be deemed invalid if it is sent after 48 hours of delivery.

Exchange Requests:

Your order is eligible for exchange in the following conditions

  •  You received a damaged or wrong product (we will initiate reverse pickup in this case
  • The size of the product does not match with the ordered item size chart/ custom measurements you shared by you.

Exchange Procedure:

If you are eligible for an exchange as per the policy mentioned above, kindly reach us on Instagram DM/WhatsApp.

Provide the following details:

Order number.
Reason for return.
Photos (if applicable) showing any defects or issues.
We will reach out to you for exchange procedures & options. Please ensure that the product is unused and packaged along with original tags/ labels.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

Inspection and Approval:

Once we receive the returned item, our team will inspect it.
If approved, we will process the refund.

Refund Procedure:

Refunds will be issued to the original payment method used during the purchase.
Allow 5-7 business days for the refund to reflect in your account.